FAQ

Got a question?  Take a look here first.  If you don't find your answer here, don't hesitate to reach out via email to designerdustco@gmail.com or just click on the chat icon to ask! ​

PLEASE NOTE: PROCESSING TIME IS 1-2 WEEKS FOR ALL ORDERS

What is your return policy?

Due to the nature of cosmetics we can not accept returns. If your order shows up damaged please email us photos so we can best help remedy the situation!

How do I cancel my order?

All orders are final sale. If you must cancel your order, It must be done within 24 hours of purchasing. Orders can not be canceled once a shipping label has been created. To cancel your order you must email us from the email address associated with the order, give us the order number and name on the order.

Is your base vegan?

Absolutely! Ingredients in face sprinkles are Glitter,Water, Aloe Barbadensis Leaf Juice, Glycerin, Carbomer, Triethanolamine, Iodopropynyl Butylcarbamate, Polyethylene Terephthalate, Acrylates Copolymer, Diazolidinyl Urea.

Some shades do have scents in them and are otherwise not artificially scented.

 

Are you cruelty free?

You bet we are!  Our Chief Snorts Officer and Official Face Sprinkles Mascot Gus insists on it!

What about the FDA and Safety?

The FDA has never approved any glitter for use in cosmetics from any brand or company, it is not approved by the FDA, so if someone says they are FDA approved they are not being truthful.  That said, the FDA is aware that cosmetic companies are using glitter to make cosmetics. The Cosmetics Ingredients Review has tested and determined the Glitter (also calledPET Polymers (Polyethylene Terephthalates) to be safe to use in cosmetics.

We use cosmetic grade glitter in our products. 

As with all cosmetics, sparkle at your own discretion when using on or close to your eyes

Are Face Sprinkles biodegradable?

We do understand concerns about being environmentally responsible and work very hard to have a small carbon footprint in as many ways as possible.  While not all of our Face Sprinkles are plant based, we are happy to offer some shades that are!

We say that our biodegradable glitters are over 90% biodegradable vs 100%, reason being is that we like to leave room for growth and improvement.

For more information about glitters we use in our bio glitter blends click here  for the MSDS. If you would like information about bio glitters, you can email us and we will be happy to help you.

How do I apply Face Sprinkles?

You can apply face sprinkles are with your finger, a silicone applicator or a synthetic makeup brush.

How do I remove Face Sprinkles?

We suggest using your favorite makeup remover to gently wipe off your Face Sprinkles.  You can use a clean mascara wand to flake off any extra glitter.

What is the shelf life of Face Sprinkles

Based on our ingredients we conservatively say 16 months but they can last longer if you keep them out of direct sunlight.  If they dry out, you can rehydrate your Face Sprinkles with a bit of vegetable glycerine, aloe, cosmetic setting spray or water.

Who is Designer Dust Co? Like how many people are there in the sparkle shack?

Face Sprinkles were created by Nicole Wiseman (@designerdustco) who is always in the sparkle shack blending and creating amazing sparkles for you. You'll also catch Mama Sparkles (@heleneknits) in the shack helping out and sharing her sparkly words of wisdom and maybe creating a shade or two. 

How can I work with you all?

As of right now we are not hiring but we are always looking for new faces to join the face sprinkles ambassador program. Click the link under the more tab for info.

Do you have a Professionals Program/Student Program

Yes! Email designerdustco@gmail.com if you are a licensed professional in the hair, makeup, skin, nail or tattoo fields.  Licensed Professionals receive a 20% discount.

If you are currently enrolled in cosmetology school, email us proof of enrollment for a discount.

 

 

PLEASE NOTE:

If you are purchasing from DDC LLC, you are entering into an agreement. This agreement means that if you are purchasing from Designer Dust co for the intent or duplication or replication  or packaging , usage or blend formulation, that is illegal and can be terms for legal action.