Wholesale Policy
- Minimum Order Quantity: We require a minimum order quantity of 10 units per item for all wholesale purchases.
- Pricing: Wholesale pricing at a 35% discount from retail pricing.
- Payment: Payment for wholesale orders is due in full prior to shipment. We accept payment via our website or Faire.com.
- Shipping: Shipping costs are the responsibility of the buyer and will be added to the order total.
- Lead Time: Lead time for wholesale orders is typically 1-2 weeks from the date of payment.
- Returns and Exchanges: We accept returns and exchanges for defective or damaged products only. All returns and exchanges must be made within 3 days of receipt of the order.
- Cancellations: Wholesale orders cannot be cancelled once payment has been processed.
- Confidentiality: All information related to wholesale purchases, including pricing and product information, is confidential and should not be disclosed to third parties without our consent.
- Authorized Resellers: Only authorized resellers are allowed to resell our products. We reserve the right to designate authorized resellers and to remove authorization at any time.
- Minimum Advertised Price (MAP): Resellers must adhere to our MAP policy, which sets the minimum advertised price for each product. Any advertising below the MAP is strictly prohibited.
- Pricing: Resellers are free to set their own prices for our products, but must not price below the MAP.
- Branding and Trademarks: Resellers must comply with our branding and trademark guidelines when advertising or promoting our products.
- Customer Service: Resellers are responsible for providing their own customer service and support.
- Online Sales: Resellers selling our products online must comply with our online sales policy, which includes minimum advertised prices, product descriptions, and customer service standards.
- Exclusivity: We reserve the right to designate certain products or territories as exclusive to a particular reseller.
- Advertising and Promotion: Resellers are free to advertise and promote our products as long as they comply with our branding do not violate any laws or regulations.
- Termination: We reserve the right to terminate our relationship with any reseller who violates this policy or engages in any unethical or illegal activities.